Frequently Asked Questions

Question 1

The item I want says "Sold Out." Will it be back?

Bandit · Accepted Answer

Like a sunset, some things are only here for a moment. Our "Core Collection" gets restocked seasonally, but our limited-run "Outlaw Drops" are gone once they're gone. Tap the "Notify Me" button on the product page to get an alert if your size wanders back into stock.

Question 2

How long until I get my goods?

Bandit · Accepted Answer

We move fast, but USPS doesn't. Standard shipping typically takes 7–9 business days. If you’re in a hurry for your next escape, we offer expedited shipping options at checkout. Once your order ships, you’ll receive a tracking number via email so you can watch its every move.

Question 3

Where do you ship?

Bandit · Accepted Answer

Currently, we’re roaming the lower 48 and Alaska/Hawaii. We aren’t shipping internationally just yet, but sign up for our newsletter—we’re planning to expand our territory soon.

Question 4

What is your return policy?

Bandit · Accepted Answer

If the fit isn’t right, don't sweat it. We offer returns on all unworn, unwashed items with tags still attached within 21 days of delivery.

Note: Items marked "Final Sale" are yours to keep—no returns or exchanges.

Question 5

How do I start a return?

Bandit · Accepted Answer

Visit our Returns Portal [Link], enter your order number and zip code, and follow the prompts. We’ll provide a prepaid shipping label, and the cost of the label will be deducted from your final refund.

Question 6

Can I do an exchange?

Bandit · Accepted Answer

Absolutely. If you need a different size, use our portal to select "Exchange." We’ll ship your new piece out as soon as the original is scanned by the carrier.

Question 7

How do I keep my BANDIT gear looking new?

Bandit · Accepted Answer

To keep your pieces in "mint condition," we recommend washing in cold water (delicate cycle) and hanging to dry. Check the inner care label of each garment for specific instructions—some fabrics are more sensitive than others.

Question 8

Where are your clothes made?

Bandit · Accepted Answer

In sunny Los Angeles! We partner with ethical manufacturers who treat their teams with respect and fair pay. We believe you can’t look good if the process behind the clothes looks bad.

Sold Out

Orders & Shipping

Shipping

Returns

Quality & Care

Frequently Asked Questions

Sold Out

The item I want says "Sold Out." Will it be back?+

Orders & Shipping

How long until I get my goods?+

Shipping

Where do you ship?+

Returns

What is your return policy?+

How do I start a return?+

Can I do an exchange?+

Quality & Care

How do I keep my BANDIT gear looking new?+

Where are your clothes made?+